Your data, plainly.

Who we are

Tyto ("we", "us") is an overnight phone assistant for independent hotels. This website and the data you send through it are handled by [LEGAL ENTITY NAME], [REGISTERED ADDRESS], acting as the data controller.

Questions about your data: kupriianchuk.ihor@gmail.com.

What we collect on this website

• Pilot application form: your name, work email, hotel or group name, country, hotel size, how nights are covered today, your PMS, and anything you choose to write in the notes field.
• Call booking: when you book a call, our scheduling provider receives your name, email and the time you choose.
• Emails you send us: the content of your message and your contact details.
• Technical data: our hosting provider processes your IP address and basic request data to deliver and protect the site.

We do not ask for payment details on this website, and we do not sell your data.

Why we use it, and on what basis

• To reply to your application or message and arrange a call — steps you ask us to take before a possible contract.
• To follow up about the founding pilot and keep a record of our conversations — our legitimate interest in running and growing our business, which you can object to at any time.
• To keep the website secure and working — our legitimate interest.

Who we share it with

Only service providers that help us run Tyto, each under its own data protection terms:

• Cloudflare — website hosting and form delivery
• Cal.com — call scheduling
• Google — email and video calls
• Notion — our internal record of applications
• Telegram — an internal notification that a new application has arrived (name and hotel only)

Some of these providers process data outside the EEA and the UK. Where they do, we rely on the safeguards they offer, such as the EU Standard Contractual Clauses or the UK International Data Transfer Addendum.

How long we keep it

We keep application and contact data for up to 24 months after our last contact with you, unless you become a customer — then it's kept for as long as our agreement requires. You can ask us to delete it sooner at any time.

Your rights

You can ask us to access, correct, delete, restrict or export your data, and you can object to how we use it. Email us and we'll reply within one month.

You can also complain to a data protection authority — in the EU, the authority in the country where you live or work; in the UK, the ICO (ico.org.uk).

Cookies

This website does not use advertising or tracking cookies. If we add privacy-friendly analytics, we'll update this notice first.

Hotel guest calls

This notice covers this website only. When a hotel uses Tyto, the hotel decides how its guests' call data is used, and we process it on the hotel's behalf under a separate data processing agreement. Guests are told at the start of every call that they are speaking with an automated assistant and that the call is recorded. Guest calls are never used to train AI models.

Changes

If we change this notice, we'll update the date at the top of this page.